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Effective Enquiry Pathways Learning & Development Programme Overview The primary aim of this project was to create a bespoke, structured […]
8th August 2023
10 Top Things you can do right now! by Sarah Brickwood The ongoing staffing crisis remains one of the central […]
6th May 2023
It takes most people just 7 seconds to form an impression about a business! The guest journey is a myriad […]
2nd May 2023
The Client Journey Learning & Development Programme Overview The primary aim of this programme was to deliver Customer Service Training […]
26th April 2023
Purpose of Leadership Message Workshop To support the embedding of Merseyside Fire and Rescue’s Leadership Message using the language of […]
8th November 2022
It can sometimes feel like we are catapulting from one crisis to the next while still dealing with the aftermath […]
12th October 2022
by Rose McDonald Part 1 of this blog detailed five tips that are important when planning the coaching journey: (1) […]
2nd September 2022
by Rose McDonald Here at The Smart Training Company, we work with several industry colleagues to help them become better […]
10th July 2022
Diversity & inclusion is the heartbeat of hospitality and can generate powerful benefits for teams and organisations. This first Diversity […]
30th June 2022
by Julia Livesley Blended learning is a great way to combine virtual/e-learning and traditional in-person training tools. Many organisations who […]
1st June 2022
