Bespoke

The content is tailored to your business and so all training (e.g., your Induction, your guest service training etc.) fits with your vision and values as a business

The team understand that they are learning about their hotel/company – no generic modules in sight and so engage with it more readily

Branded

By using your branding, your hotel/company images, accessed via your own personalised homepage, the message to your team is that the content is completely relevant to them in their role and they will embrace it

Fun & Interactive

Using gamification, the team will feel motivated to learn

Awarded points for the progress they make, the modules they complete, the live online learning they attend and the assignments they complete, points are added to the Leaderboard and they can see their results

Convenient & Flexible

Team can access from work or from home at a time to suit them via phones, tablets as well as PCs and laptops; for as little or as long as they wish each time

All in One Place

SmartHub will enable you to pull all training into one location, including:

Your compliance training to ensure adherence to all legislation

Your Hotel/Venue and Departmental inductions to ensure consistency and access at any time

Your company SOEs or SOPs so the team are aware of what is expected of them

Your PMS/systems training via simple screencasts and assignments

And much more…

Empowerment

Creates ownership and accountability amongst the team for their own learning and development as they can view their own progress and work through at their own pace

Low Maintenance

Managed by us for you; whatever your training objectives, we can create training that will achieve these for you, and automated reporting that measures it

You can have as much or as little hands-on input as you would like!

Engagement

Not just a learning tool; use it to engage with your team by:

Running regular team surveys to get feedback on anything within your business from what they think of training through to the operation

Hosting team meetings, discussion groups and drop-in sessions

Encouraging the sharing of thoughts and ideas through the Discussion Board

Cost-Effective

Once content is loaded, it is available for only a small subscription cost per user per month

In addition, it is flexible on numbers: so if a team member leaves, no cost to you!

Fantastic Reporting

You can track team progress, and monitor individual performance through automated custom reporting

Team members have access to their own infographic which shows them how they are doing compared to their peers

Integrates with Zoom

For easy delivery of online workshops/Live Online Learning Sessions (LOLs) and produces training records and progress reports

Recorded sessions can be made accessible to team members to watch back later or those who missed the session

Classroom Training

Classroom training, face-to-face workshops and events can also be created on the SmartHub

This makes training administration very easy; training records created; joining instructions sent out automatically, delegates set pre-course work and post-event tests to measure learning

Incorporate Existing Training

Any existing workshops you have can be created as Live Online Learning Sessions (LOLs) or training units for your team so no need to re-invent the wheel!

Supports Off-the-Shelf Courses Too

Supports the purchase of off-the-shelf training solutions where there is a specific training need e.g., Advanced Food Hygiene

Unlimited Storage of Files

Easily upload all your SOP documents, manuals, videos, presentations so they are available anywhere anytime and accessible from your pocket!