The Smart Training Company
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T: 0800 6129324

Whether one-on-one, in team workshops, or in an open workshop with peers from other companies.

Some of the training areas available include:

  • Moments of Magic

    Guest Service

  • Enquiry Handling

    By telephone and email

  • Showround & Entertaining Skills
  • Revenue Management

    Bedrooms/Meetings & Events

  • Revenue Capture
  • Correspondence Research & Sales Calls
  • Complaint Handling
  • Effective Upselling
  • Train the Trainer
  • Coaching
  • Leadership
  • Change Management
  • Teambuilding
  • Property Management Systems (PMS) Support
  • RezLynx
  • RezLynx

    Advanced C&B

  • Opera
  • Kinetic Solutions


  • Development of Standard Operating Procedures or Standards of Excellence


Contact us here if you would like to have an informal chat about our Training options.