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It can sometimes feel like we are catapulting from one crisis to the next while still dealing with the aftermath […]
12th October 2022
by Rose McDonald Part 1 of this blog detailed five tips that are important when planning the coaching journey: (1) […]
2nd September 2022
by Rose McDonald Here at The Smart Training Company, we work with several industry colleagues to help them become better […]
10th July 2022
Diversity & inclusion is the heartbeat of hospitality and can generate powerful benefits for teams and organisations. This first Diversity […]
30th June 2022
by Julia Livesley Blended learning is a great way to combine virtual/e-learning and traditional in-person training tools. Many organisations who […]
1st June 2022
Part 1 of this two-part blog explored different ways to reduce turnover and retain current team members such as appreciation […]
25th May 2022
The unrelenting staffing crisis has recently seen UKHospitality report vacancy figures as high as 400,000 across the sector and KAM […]
12th May 2022
by Jo Woods After 20 months of ‘hibernation’ in my little rural village, barely travelling further than 10 miles at […]
19th October 2021
With the ongoing staffing crisis in hospitality showing no signs of going away anytime soon, our team have put their […]
19th August 2021
by Rose McDonald Having recently refreshed my coaching and mentoring skills by working through a continuing professional development (CPD) course, […]
2nd August 2021