How effective are your team members in their day to day roles? How is time spent generating sales and ensuring revenue capture?
The support we provide is flexible. It can be based in-house with a full health check, or in the form of a conference call or virtual meeting room. The choice is yours.
This involves spending time with you and your team, understanding your overall service and sales strategy, completing a gap analysis and agreeing an action plan.
For a greater level of support and integration of best practice, we can arrange regular reviews to develop the following areas …
You may need help re-focusing the team on what’s important in your business; this is an opportunity to engage and inspire your managers to review their roles, aims and objectives. We will look at the business culture, vision and values, and challenge the team on how these can come to life in your business on a day to day basis.
We can tailor the support we provide to your specific requirements offering anything from;
How happy are you with your team’s performance? Are you looking to provide your team with training that will motivate, engage and enhance their skills?
What sets us apart is our ability to create and design an entirely bespoke programme tailored to your hotels values and culture. Through workshops, on- the- job training and eLearning your team will be given the knowledge, skills and confidence to succeed in their current role and future career.
Some of the areas we cover include: